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CRM+ Software for Field Force Management

Comprehensive cloud-based solution for manufacturers to improve the effectiveness of Field Operations with the Franchise Network.

IKON CRM+ Main Benefits

Manage all aspects of Field Operations activities including reviewing dealer performance, scheduling dealer visits, creating meeting reports, assigning action items and more.

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Collaborate more effectively with the Franchise Network

Cloud software as a one-stop location accessible from anywhere, enabling electronic communication between Field Operations and the dealers.

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Turn conversations into actions

Convert meeting discussion topics into assigned actionable plans that can be tracked to completion.

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Full visibility of Field Operations activities

Intuitive tools that provide snapshots and comprehensive analysis of everything happening in the field.

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Leverage data to improve dealer performance

KPI-focused metrics to measure sales and aftersales performance with drill-down capabilities.

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What our clients say

Orange pink quotation mark After using the system for over 12 months, I can honestly say that my initial expectations and project objectives have been consistently exceeded due to the hard work and dedication of Optimum. This company provides a winning combination of value and expertise. Orange pink quotation mark

Sr. Mgr, Dealer Development & Training,

Orange pink quotation mark Preparation for a contact meeting use to take 1.5 hours and now it is down to 30 minutes by using the system. Orange pink quotation mark

Senior Manager, National Network Development,
Success Stories
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Significantly improves field operations productivity for Kia Motors America

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Kawasaki Motors Corp U.S.A. increases the productivity and efficiency of their Sales and After Sales Field Operations.

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Volkswagen of America – Milestones of a Successful System Implementation

Perspectives
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Enhance Collaboration with Your Dealer Network in an Uncertain Business Environment

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Digital Transformations disrupting Automotive Companies and their Retail Network

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Commonly understood that flexibility is the only constant in our world

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